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Request account and data deletion

Nekan · Home · Privacy policy

If you still have the app, you do not need this page. Settings (⚙) → Delete account in the desktop app, or the Settings tab → Delete account in the phone app, does it there and then. This page is for when you have already uninstalled the app or cannot reach that screen.

How to ask

Send an email to nekan.support@gmail.com with a subject and a body, adding a line if either of the two cases below applies to you.

What gets deleted

Tasks already on a device stay in that device's own file. Deleting the server copy does not empty the list in an app that is already installed. To clear that too, uninstall the app or delete the tasks inside it.

Verifying it is you

Every address you list gets a confirmation mail with a code only that address receives, and only an account whose reply still carries that code is deleted. That holds even when you write from that very address — a sender address can be forged, and so can the sender of a reply, so neither on its own shows the request is yours. Apple passes mail sent to a Hide My Email forwarding address on to your real one. The result is sent to the address you wrote from.